Privacy Policy

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, and the rules made thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. It does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding document between you (“User”) and Mr. JHOLEWALA, operating under the brand name Fabric Fleeto. By accessing or using our website and services, you signify that you have read, understood, and agreed to the terms of this Privacy Policy.

Introduction

FabricFleeto, established in 2023, is committed to safeguarding the privacy of its users. This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you access or use our website, mobile applications, or services (“Platform”).

Information We Collect

We collect the following types of information:

Personal Information

Includes:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (credit/debit card details, UPI, etc.)
  • Account login credentials
  •  

Non-Personal Information

Includes:

  • IP address
  • Browser type
  • Operating system
  • Date/time of access
  • Cookies and web beacons
  • Clickstream data
  1. Transactional Information
  • Order history
  • Cart activity
  • Product preferences
  1. Communication
  • Emails, messages, and feedback
  • Customer service interactions
  1. Use of Information

    We use your information to:

  • Process and fulfill orders
  • Provide customer service and support
  • Improve our products and services
  • Send order updates and promotional emails (with your consent)
  • Detect and prevent fraud or abuse
  • Personalize your experience on our Platform
  • Conduct internal analytics and research

Cookies

We use cookies and similar technologies to enhance your experience, remember preferences, and monitor site performance. You may disable cookies through your browser settings, but some features of our Platform may not function properly without them.

Sharing of Information

We may share your information with:

  • Third-party logistics and delivery partners
  • Payment gateway providers
  • Customer service platforms
  • IT infrastructure and hosting partners
  • Affiliates and business associates (with appropriate safeguards)

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

We may also disclose your information when required by law or to protect our legal rights, prevent harm, or enforce our Terms of Use.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data against loss, misuse, or unauthorized access.

Whenever you provide sensitive data (like payment information), we use encryption protocols and secure servers.

Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. When we no longer require your data, we will securely delete or anonymize it.

Your Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate or incomplete data
  • Withdraw consent for data processing
  • Request deletion of your personal information (subject to legal obligations)
  • Request transfer of your data to another service provider

To exercise these rights, please contact us at:

📧 support@fabricfleeto.com

 

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18 without parental consent. If we learn that a child has provided us with personal information, we will delete it promptly.

 

Marketing Communications

You may opt in to receive promotional offers and newsletters. You can unsubscribe at any time by following the opt-out link in the communication or contacting us directly.

 

Third-Party Links

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

 

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Material changes will be notified on the Platform. Continued use of the Platform after changes indicates your acceptance of the updated terms.

 

Grievance Redressal

Under applicable laws, the name and contact details of the Grievance Officer are as follows:

Grievance Officer

Mr. Ramesh Bhati 

FabricFleeto – Mr. JHOLEWALA

📧 grievance@fabricfleeto.com

📍 MP Nagar Zone-1, Bhopal, State: Madhya Pradesh, PIN Code: 462011

 

Compliance and Audits

FabricFleeto regularly conducts internal audits and compliance checks to ensure adherence to data protection standards. Breaches, if any, will be reported and remediated in accordance with our Data Breach Policy.